Our core competence: custom software
Our core competence and passion is developing custom software solutions. Since this software should be truly suitable and impactful for our clients, honest consultation is our top priority.
Custom vs.
standard software
Greenfield
vs. Brownfield
Questions &
misconceptions
From years of experience, we are familiar with the common questions and concerns about change processes and software development. Here, we name the top four and assess whether they are pure myth or fact.
So many software projects fail. The standard solution is much safer.
Tech projects that fail can often be traced back to one or more of these reasons:
- Goal definition and requirements are not aligned with the needs of the users
- The project is initiated by one isolated department and not all relevant people or stakeholders are involved
- The requirements increase over the course of the project and are not clearly prioritised
- Communication is unclear and information is not accessible to everyone
- Personal goals get in the way of the project goal and, for example, people hold on to their own, unproven ideas for too long
That’s why we focus on preventing this from the outset and take a holistic approach to analysis, planning and implementation. This also ensures success.
We have already invested in systems that work reasonably well. We don't want to redo everything.
Sometimes, it is not even necessary to redo everything in order to achieve a significant improvement in internal processes or customer service. If there is a pragmatic solution, we will be happy to develop it for you. However, what feels like a permanent compromise should perhaps be rethought from scratch.
With new software, all colleagues would have to adapt to it and experience has shown that this leads to major opposition.
This is actually a common pitfall: the system is rebuilt without consulting the most important people – the users. That’s why we don’t make plans until we’ve spoken to them directly. Only then can we adopt the right formulations and best processes. In combination with a change management process, we can ensure a high level of acceptance from everyone.
The costs are simply too high. And it will still be more expensive than originally calculated.
When evaluating the options, a well-founded cost-benefit analysis is essential. Of course, custom software development is probably a higher investment at first than an ongoing licence agreement for standard software. However, if the standard software only works if customised features have to be supplemented with additional costs, the investment pays off quickly as well as in the long run, since no licence costs are involved. Possible sales growth or potential savings through automation should also be included in the calculation.
