Enabling an informed management decision

Our primary task was to provide the client with expert guidance on whether custom software development was the optimal path forward. To accomplish this, we initiated a comprehensive discovery phase. During this phase, we delved deep into the client’s processes, requirements and objectives. Using user story mapping, we focused on defining the precise outcomes the software should deliver for its users and established priority levels for the requirements. Additionally, we outlined technical concepts and provided rough cost estimations, ensuring the client had all the necessary information to make an informed decision about whether a custom software solution aligned with their needs.

After conducting two focused phases of discovery and a comprehensive evaluation of the advantages and disadvantages, we reached the conclusion that a standard software solution would be the more suitable choice for the client’s requirements. At our core, we prioritise providing honest advice that best serves our clients, even if it means that our involvement in the project concludes. This commitment to integrity and professionalism is ingrained in our values and work ethic.